---
title: "Camila, the AI clinic front desk agent — MindLab"
description: "Books, confirms and changes appointments, explains how to prepare for a test and refers medical questions to a healthcare professional."
url: "https://mind-lab.ai/avatar-agents/camila"
language: "en"
video: "https://mind-lab.ai/assets/camila-en-DI-5qT0a.mp4"
thumbnail: "https://mind-lab.ai/assets/camila-en-DPMq3v6T.jpg"
---

# Camila, the AI clinic front desk agent

> Books, confirms and changes appointments, explains how to prepare for a test and refers medical questions to a healthcare professional.

## Watch the agent

- Video (MP4): https://mind-lab.ai/assets/camila-en-DI-5qT0a.mp4
- Video (WebM): https://mind-lab.ai/assets/camila-en-C9-pSFbg.webm
- Captions (WebVTT): https://mind-lab.ai/assets/camila-en-U7ckie_P.vtt
- Thumbnail (JPEG): https://mind-lab.ai/assets/camila-en-DPMq3v6T.jpg
- Duration: 1:19 · Language: en

## Transcript

Hi! I'm Camila, a virtual agent created by MindLab. I work at the front desk of a clinic, and my job is to make your visit as calm and as easy as possible. I help you book, confirm or change an appointment, I tell you what to bring on the day of your visit, and I explain how to get ready for a test, following the instructions left by the medical team. I also tell you how to get here, which floor each office is on, and where to wait until you're called. There's something important I want you to know: I don't give medical advice. If your question is about a symptom, a diagnosis or a treatment, I refer it to a healthcare professional, who is the right person to answer you. We talk voice to voice, in real time, with no rush and no menus. You can ask me as many times as you need: I never lose my patience, and I treat every patient with the same care, from the first one in the morning to the last one at night. I'm available at the clinic, on the website and on your phone, even outside office hours, so you never have to wait on hold. If you'd like an agent like me welcoming your patients, let's talk. At MindLab we help you design her, train her and get her up and running.

[AI Agents for Healthcare: Appointments and Patient Requests](https://mind-lab.ai/industries/healthcare.md)

## Other avatar agents

- [Valentina, the AI front desk agent](https://mind-lab.ai/avatar-agents/valentina.md): Welcomes every visitor, lets their host know they have arrived and answers everyday questions about rooms, floors, hours, visitor registration and parcels.
- [Bruno, the AI banking agent](https://mind-lab.ai/avatar-agents/bruno.md): Guides customers through every banking request: documents, appointments and the right channel. Explains accounts, cards and loans in plain language and never asks for passwords.
- [Tomás, the AI pharmacy agent](https://mind-lab.ai/avatar-agents/tomas.md): Helps shoppers find the right aisle in store or online, with opening hours and pickup or delivery. Anything about medication goes to the pharmacist.
- [Julieta, the AI fashion retail agent](https://mind-lab.ai/avatar-agents/julieta.md): A shop assistant who knows the stock: sizes, colors and promotions, payment and shipping questions, and exchanges walked through step by step.
- [Diego, the AI technical support agent](https://mind-lab.ai/avatar-agents/diego.md): Step-by-step technical support: connections, devices, account access and updates at the customer's pace, escalating to a technician with the full history.
- [Martina, the AI hotel front desk agent](https://mind-lab.ai/avatar-agents/martina.md): A hotel front desk that never closes: check-in, hotel services and nearby plans, in several languages and at any hour, calling the team when needed.
- [Lautaro, the AI events and trade show host](https://mind-lab.ai/avatar-agents/lautaro.md): Presents the booth, the agenda and the venue to every visitor, so the team can focus on qualified conversations.
- [Renata, the AI restaurant host](https://mind-lab.ai/avatar-agents/renata.md): Welcomes guests, manages tables and waiting times, presents the dishes of the day and combos, and sends simple orders straight to the kitchen.
- [Ignacio, the AI agent for digital channels](https://mind-lab.ai/avatar-agents/ignacio.md): Your website and app, by voice: orders, payments and online forms from the first question to the purchase, handing over to a person with the context.

## Book a demo

Book a personalized demo with the MindLab team: https://calendar.google.com/calendar/appointments/schedules/AcZssZ3w0zLaG2Jd9ICbU2vwz73erSf-Gga1ND3Juvpv873q-oDcQFS35X86d27Bjz8hBEARWz1Li1lv?gv=true