---
title: "Julieta, the AI fashion retail agent — MindLab"
description: "A shop assistant who knows the stock: sizes, colors and promotions, payment and shipping questions, and exchanges walked through step by step."
url: "https://mind-lab.ai/avatar-agents/julieta"
language: "en"
video: "https://mind-lab.ai/assets/julieta-en-CCH8mTgN.mp4"
thumbnail: "https://mind-lab.ai/assets/julieta-en-CRan1Jhi.jpg"
---

# Julieta, the AI fashion retail agent

> A shop assistant who knows the stock: sizes, colors and promotions, payment and shipping questions, and exchanges walked through step by step.

## Watch the agent

- Video (MP4): https://mind-lab.ai/assets/julieta-en-CCH8mTgN.mp4
- Video (WebM): https://mind-lab.ai/assets/julieta-en-ubFNerdY.webm
- Captions (WebVTT): https://mind-lab.ai/assets/julieta-en-B3lST1tc.vtt
- Thumbnail (JPEG): https://mind-lab.ai/assets/julieta-en-CRan1Jhi.jpg
- Duration: 1:17 · Language: en

## Transcript

Hi! I'm Julieta, a virtual agent created by MindLab. I work at a fashion store, and I love helping you find exactly what you're looking for. Tell me what you have in mind: something for every day, an outfit for a special occasion, or a gift. I'll show you the options, tell you which sizes and colors are available, and help you choose the right size with the measurement guide. I'll also tell you about the current promotions and how to make the most of them. If you have questions about payment methods, installments or shipping, I'll explain them in a simple way. And if something didn't fit the way you expected, I'll walk you through the exchange, step by step. We talk voice to voice, in real time, like with a salesperson who knows you and never rushes you. You can find me in the store, in the online shop or on your phone, at whatever time suits you. When it's needed, I call a member of the team so they can continue with you. If you'd like an agent like me helping customers at your store, let's talk. At MindLab we help you design her, train her and get her up and running.

[AI Agents for Retail: Orders, Returns and Payments](https://mind-lab.ai/industries/retail.md)

## Other avatar agents

- [Valentina, the AI front desk agent](https://mind-lab.ai/avatar-agents/valentina.md): Welcomes every visitor, lets their host know they have arrived and answers everyday questions about rooms, floors, hours, visitor registration and parcels.
- [Bruno, the AI banking agent](https://mind-lab.ai/avatar-agents/bruno.md): Guides customers through every banking request: documents, appointments and the right channel. Explains accounts, cards and loans in plain language and never asks for passwords.
- [Camila, the AI clinic front desk agent](https://mind-lab.ai/avatar-agents/camila.md): Books, confirms and changes appointments, explains how to prepare for a test and refers medical questions to a healthcare professional.
- [Tomás, the AI pharmacy agent](https://mind-lab.ai/avatar-agents/tomas.md): Helps shoppers find the right aisle in store or online, with opening hours and pickup or delivery. Anything about medication goes to the pharmacist.
- [Diego, the AI technical support agent](https://mind-lab.ai/avatar-agents/diego.md): Step-by-step technical support: connections, devices, account access and updates at the customer's pace, escalating to a technician with the full history.
- [Martina, the AI hotel front desk agent](https://mind-lab.ai/avatar-agents/martina.md): A hotel front desk that never closes: check-in, hotel services and nearby plans, in several languages and at any hour, calling the team when needed.
- [Lautaro, the AI events and trade show host](https://mind-lab.ai/avatar-agents/lautaro.md): Presents the booth, the agenda and the venue to every visitor, so the team can focus on qualified conversations.
- [Renata, the AI restaurant host](https://mind-lab.ai/avatar-agents/renata.md): Welcomes guests, manages tables and waiting times, presents the dishes of the day and combos, and sends simple orders straight to the kitchen.
- [Ignacio, the AI agent for digital channels](https://mind-lab.ai/avatar-agents/ignacio.md): Your website and app, by voice: orders, payments and online forms from the first question to the purchase, handing over to a person with the context.

## Book a demo

Book a personalized demo with the MindLab team: https://calendar.google.com/calendar/appointments/schedules/AcZssZ3w0zLaG2Jd9ICbU2vwz73erSf-Gga1ND3Juvpv873q-oDcQFS35X86d27Bjz8hBEARWz1Li1lv?gv=true
