---
title: "Valentina, the AI front desk agent — MindLab"
description: "Welcomes every visitor, lets their host know they have arrived and answers everyday questions about rooms, floors, hours, visitor registration and parcels."
url: "https://mind-lab.ai/avatar-agents/valentina"
language: "en"
video: "https://mind-lab.ai/assets/valentina-en-ByttaK1A.mp4"
thumbnail: "https://mind-lab.ai/assets/valentina-en-CxqvryKN.jpg"
---

# Valentina, the AI front desk agent

> Welcomes every visitor, lets their host know they have arrived and answers everyday questions about rooms, floors, hours, visitor registration and parcels.

## Watch the agent

- Video (MP4): https://mind-lab.ai/assets/valentina-en-ByttaK1A.mp4
- Video (WebM): https://mind-lab.ai/assets/valentina-en-BDx3mj9o.webm
- Captions (WebVTT): https://mind-lab.ai/assets/valentina-en-BXBAtPIw.vtt
- Thumbnail (JPEG): https://mind-lab.ai/assets/valentina-en-CxqvryKN.jpg
- Duration: 1:15 · Language: en

## Transcript

Hi! I'm Valentina, a virtual agent created by MindLab. I work at the front desk of a company, and my job is to make sure every person who walks in feels welcome from the very first moment. When you arrive, I greet you, ask who you're here to see, and let that person know you're already here. While you wait, I tell you where the meeting room is, which floor each department is on, and how to find your way around the building. I also answer the everyday questions: opening hours, how to register a visit, where to leave a package, or who to talk to about a specific matter. We talk voice to voice, in real time: you speak to me in your own words and I answer right away, looking you in the eye. There's no need to touch a screen or fill out a form. And if something comes up that needs a member of the team, I call them right away. I never get tired and I never lose my patience, so the last visitor of the afternoon gets the same attention as the first one of the morning. I'm available all day long, on a screen in the lobby, on a kiosk, or on your phone. If you'd like a front desk like this for your company, let's talk. At MindLab we help you design it, train it and get it up and running.

## Other avatar agents

- [Bruno, the AI banking agent](https://mind-lab.ai/avatar-agents/bruno.md): Guides customers through every banking request: documents, appointments and the right channel. Explains accounts, cards and loans in plain language and never asks for passwords.
- [Camila, the AI clinic front desk agent](https://mind-lab.ai/avatar-agents/camila.md): Books, confirms and changes appointments, explains how to prepare for a test and refers medical questions to a healthcare professional.
- [Tomás, the AI pharmacy agent](https://mind-lab.ai/avatar-agents/tomas.md): Helps shoppers find the right aisle in store or online, with opening hours and pickup or delivery. Anything about medication goes to the pharmacist.
- [Julieta, the AI fashion retail agent](https://mind-lab.ai/avatar-agents/julieta.md): A shop assistant who knows the stock: sizes, colors and promotions, payment and shipping questions, and exchanges walked through step by step.
- [Diego, the AI technical support agent](https://mind-lab.ai/avatar-agents/diego.md): Step-by-step technical support: connections, devices, account access and updates at the customer's pace, escalating to a technician with the full history.
- [Martina, the AI hotel front desk agent](https://mind-lab.ai/avatar-agents/martina.md): A hotel front desk that never closes: check-in, hotel services and nearby plans, in several languages and at any hour, calling the team when needed.
- [Lautaro, the AI events and trade show host](https://mind-lab.ai/avatar-agents/lautaro.md): Presents the booth, the agenda and the venue to every visitor, so the team can focus on qualified conversations.
- [Renata, the AI restaurant host](https://mind-lab.ai/avatar-agents/renata.md): Welcomes guests, manages tables and waiting times, presents the dishes of the day and combos, and sends simple orders straight to the kitchen.
- [Ignacio, the AI agent for digital channels](https://mind-lab.ai/avatar-agents/ignacio.md): Your website and app, by voice: orders, payments and online forms from the first question to the purchase, handing over to a person with the context.

## Book a demo

Book a personalized demo with the MindLab team: https://calendar.google.com/calendar/appointments/schedules/AcZssZ3w0zLaG2Jd9ICbU2vwz73erSf-Gga1ND3Juvpv873q-oDcQFS35X86d27Bjz8hBEARWz1Li1lv?gv=true