---
title: "MindLab for Hospitality: AI Avatar Agents for Hotels and Restaurants | MindLab"
description: "Photorealistic avatar agents for hotels and restaurants: front desk, reservations, guest services and restaurant host, in several languages and at any hour."
url: "https://mind-lab.ai/hospitality"
language: "en"
---

# A warm welcome at any hour, in every language.

> Photorealistic avatar agents that run the front desk of your hotel and welcome guests at your restaurant. They handle check-in, reservations and guest questions on a screen, WhatsApp and the phone, and call your team whenever a person is needed.

## Everything MindLab does for hotels and restaurants, in one place

- **Services** — Hotel front desk, reservations, guest services and restaurant host, on a screen, WhatsApp and voice, in several languages. ([See the services](https://mind-lab.ai/hospitality/services.md))
- **Cases** — Example scenarios of how an agent works at a hotel front desk and a restaurant door, and the first case in progress. ([See the cases](https://mind-lab.ai/hospitality/cases.md))
- **News** — What we launch for hotels and restaurants and what we learn with the teams who build it with us. ([Read the news](https://mind-lab.ai/hospitality/news.md))

## A front desk that never closes

Martina handles check-in, hotel services and nearby plans, in several languages and at any hour, and calls the team when needed. Watch her in your language.

## What the agents take off your team's hands

- **Hotel front desk** — A photorealistic agent on the reception screen or kiosk that welcomes guests, guides check-in and check-out and answers the questions that arrive at the desk.
- **Reservations and requests** — Takes room and table reservations and guest requests on WhatsApp, by phone or on the web, connected to your booking system.
- **Guest services and local plans** — Explains schedules, amenities and services of the hotel and suggests nearby plans, restaurants and transport at any hour.

- [All hospitality services](https://mind-lab.ai/hospitality/services.md)

## How an agent works at the front desk and the table

Our first published hospitality case is in progress. Meanwhile, see example scenarios of what an agent does at a hotel and a restaurant.

- [See the cases](https://mind-lab.ai/hospitality/cases.md)

## Latest from MindLab for Hospitality

- **November 14, 2026 — MindLab for Hospitality opens its own space** (Launch). Services, cases and news for hotels and restaurants now live together in one place, in English, Spanish and Portuguese. ([Read more](https://mind-lab.ai/hospitality.md))
- **November 12, 2026 — Meet Martina and Renata, the hotel and restaurant agents** (Video). Martina's video, the hotel front desk agent, is now available in English and Spanish, together with Renata, the restaurant host. ([Read more](https://mind-lab.ai/avatar-agents/martina.md))

- [All the news](https://mind-lab.ai/hospitality/news.md)

## Agents that welcome, people who host

- **Hospitality stays human** — The agent takes the repetitive questions so your staff have time for the moments that need a person.
- **A person always within reach** — Any guest can be handed to your team with the context of the conversation, day and night.
- **It only says what you approved** — Rates, menus, policies and hours come from your own content. If it does not know, it says so and calls someone.
- **Guest data under your control** — Only what each task needs is collected, with the guest's consent, and every action is auditable.

## Book a demo

Book a personalized demo with the MindLab team: https://calendar.google.com/calendar/appointments/schedules/AcZssZ3w0zLaG2Jd9ICbU2vwz73erSf-Gga1ND3Juvpv873q-oDcQFS35X86d27Bjz8hBEARWz1Li1lv?gv=true