---
title: "MindLab for Insurance News | MindLab"
description: "News from MindLab for Insurance: launches, new videos and channels for insurers and brokers, and what we learn with the teams that use them."
url: "https://mind-lab.ai/insurance/news"
language: "en"
---

# News from MindLab for Insurance.

> What we launch for insurers, and what we learn with the teams that build it with us.

## All the news

- **November 14, 2026 — MindLab for Insurance opens its own space** (Launch). Services, cases and news for insurance now live together in one place, in English, Spanish and Portuguese. ([Read more](https://mind-lab.ai/insurance.md))
- **November 12, 2026 — Meet Ignacio, the agent for digital channels** (Video). Ignacio's video is now available in English and Spanish: requests, payments and online forms from the first question to the end, with a handoff to a person when needed. ([Read more](https://mind-lab.ai/avatar-agents/ignacio.md))
- **November 6, 2026 — Policyholders can now call on WhatsApp** (Channels). The MindLab WhatsApp agent answers inbound WhatsApp calls by voice, so customers can ask about a policy or report a claim on the number they already message. ([Read more](https://mind-lab.ai/solutions/whatsapp-agent.md))

## More on the blog

Guides, case studies and product updates from the whole MindLab team.

- [Go to the blog](https://mind-lab.ai/blog.md)

## Book a demo

Book a personalized demo with the MindLab team: https://calendar.google.com/calendar/appointments/schedules/AcZssZ3w0zLaG2Jd9ICbU2vwz73erSf-Gga1ND3Juvpv873q-oDcQFS35X86d27Bjz8hBEARWz1Li1lv?gv=true