Cookie Policy

1. Introduction

This Cookie Policy explains how Mindlab AI LLC ("Company," "we," "us," and "our") uses cookies and similar technologies when you visit https://www.mind-lab.ai (the "Website"). It explains what these technologies are, why we use them, and your rights to control their use. In some cases, cookies may collect personal information or become personal information when combined with other data. Please refer to our Privacy Policy for more details.

2. What Are Cookies?

Cookies are small data files stored on your device when you visit a website. Cookies may be:

• First-party cookies: set by us
• Third-party cookies: set by external providers (e.g., analytics, infrastructure providers)

3. Why We Use Cookies

We use cookies for the following purposes:

a) Essential Cookies

Required for the operation of the Website, including:

• Security (e.g., CSRF protection)
• Session management
• Consent storage

These cannot be disabled.

b) Performance & Infrastructure Cookies

Used to:

• Optimize system performance
• Balance server load
• Ensure reliability of AI and backend services

These cookies do not directly identify users.

c) Analytics Cookies

Used to:

• Understand user behavior
• Improve product performance
• Optimize user experience

d) Functional Cookies

Used to:

• Remember user preferences (e.g., language settings)
• Improve usability

e) Advertising Cookies (if applicable)

May be used by third parties to:

• Deliver relevant ads
• Measure campaign performance

4. AI and Platform Operations

Some cookies and tracking technologies support the operation of AI-powered features within our platform, including:

• Session continuity for conversations
• Performance optimization of AI responses
• Monitoring system reliability

These cookies do not independently make automated decisions about users.

5. Types of Cookies We Use

Below is a summary of the specific cookies used on our Website.

Essential Cookies

TERMLY_API_CACHE — Stores consent preferences. Set by mind-lab.ai via local storage. Duration: 1 year.

csrf_token — Security protection. Set by mind-lab.ai via HTTP cookie. Duration: 29 days.

Performance Cookies

AWSALB — Load balancing. Set by Amazon Web Services via HTTP cookie. Duration: 7 days.

AWSALBCORS — CORS session routing. Set by Amazon Web Services via HTTP cookie. Duration: 7 days.

Functional / Unclassified Cookies

NEXT_LOCALE — Language preference. Set by mind-lab.ai via server cookie. Duration: session.

6. How You Can Control Cookies

You have the right to accept or reject cookies. You can manage your preferences through:

• The Cookie Consent Manager on our Website
• Your browser settings

Essential cookies cannot be disabled. Disabling cookies may impact functionality.

7. Browser Controls

You can control cookies through your browser settings. For more information, visit the help pages for:

• Chrome
• Safari
• Firefox
• Edge

You can also opt out of targeted advertising via the Digital Advertising Alliance or the Network Advertising Initiative.

8. Other Tracking Technologies

We may use:

• Web beacons
• Tracking pixels

These help us understand user behavior, measure performance, and improve the Website. These technologies often rely on cookies.

9. Third-Party Cookies

Third parties (e.g., AWS, analytics providers) may place cookies through our Website. We do not control these cookies. You should review their respective privacy policies.

10. Data Usage

Data collected via cookies is used:

• To operate and secure the platform
• To improve performance and reliability
• To analyze usage trends

We do not use cookie data to train shared AI models unless explicitly agreed in writing.

11. Targeted Advertising

We may allow third parties to serve advertisements. These providers may use cookies or tracking technologies to:

• Deliver relevant ads
• Measure effectiveness

They do not receive personally identifiable information unless you provide it.

12. Updates to This Policy

We may update this Cookie Policy periodically. The "Last updated" date reflects the most recent changes.

13. Contact Us

Mindlab AI LLC 306 1/2 35th St., Newport Beach, CA 92663, United States Phone: (949) 500-5021 Email: j@mind-lab.ai