AI agents that resolve customer operations end to end.

The OS for Digital Agents

They authenticate, collect payments, update accounts and rebook customers across chat, WhatsApp, voice and branches — connected to your systems.

We'll walk one of your processes and how an agent would resolve it.

Companies already running on MindLab

Why MindLab

A chatbot answers. MindLab resolves.

Most tools stop at the conversation. MindLab agents finish the job: in your systems, on every channel, including your branches.

CapabilityTypical chatbotMindLab
Getting things doneAnswers FAQs and hands off the restExecutes payments, bookings and account changes in your systems through MCP and APIs
Your current systemsOne more tool to maintain, disconnected from your stackConnects to the ERP, CRM or e-commerce you already run, through MCP and APIs: it replaces nothing
ChannelsUsually one or two channels, each with its own botWeb, WhatsApp, Instagram, phone on Vonage and Telnyx, and the branch avatar: one agent, one memory
In-person serviceNot availablePhotorealistic MetaHuman avatar in branches and kiosks
AI modelsUsually tied to one modelOpenAI, Google and Anthropic, chosen per agent, with no lock-in
ImprovementManual tuningEvery interaction evaluated (LLM-as-judge) and improved continuously
ProofDemos−70% branch workload at Celerity · −80% resolution time at Accurate Fishing

MindLab's difference is simple: a better customer experience.

Getting Started

Three steps. That's it.

Configure the first agent in minutes. Launch a pilot connected to your systems in 60–90 days.

01

Configure Your Agent

Define personality, knowledge base, tools, voice, and guardrails through the dashboard.

02

Connect Your Avatar

Link to Unreal Engine MetaHuman with Pixel Streaming for photorealistic real-time presence.

03

Start Conversations

Deploy to branches, kiosks, or web. Multi-tenant isolation keeps everything secure.

Try it now

Don't take our word for it. Talk to our agent.

The same MindLab agent answers on this website and on WhatsApp. Tell it about your operation, ask anything, and book your demo right in the conversation.

  • Web chat

    Open the chat on this page and ask how MindLab would handle your customers.

  • WhatsApp

    Message the same agent from your phone, with the same knowledge and memory.

    Open WhatsApp
  • Phone

    The same agent takes calls on Vonage and Telnyx, with natural interruptions.

    See the voice line
  • Branch avatar

    See the photorealistic avatar that serves customers in branches and kiosks.

    See the branch avatar

Available 24/7 · our own agent currently answers in Spanish

See it in action

Celerity: less workload in its branches.

Recording not published yet
Celerity

How Ecuador's #1 internet provider put a self-service AI avatar in its branches to reactivate accounts, take QR payments and solve technical support.

The video is not recorded yet. The published case study tells the whole story: how Celerity put the MetaHuman avatar in its branches and digital channels, what it resolves and how the workload in its branches came down.

See the flow and the result
Start small, prove it fast

Start with a pilot. Scale with data.

One process, one channel, success metrics agreed up front. In 60–90 days you know exactly what MindLab delivers for your operation.

  1. Discovery: use cases, systems and success metrics
  2. Go-live on one channel, connected to your systems
  3. Measure and decide: scale, adjust or stop