AI agents that resolve customer operations end to end.

The OS for Digital Agents

They authenticate, collect payments, update accounts and rebook customers across chat, WhatsApp, voice and branches — connected to your systems.

We'll walk one of your processes and how an agent would resolve it.

Companies already running on MindLab

70% less branch workload. Account reactivation, QR payments and technical support.See the flow and the result
80% less time to resolve requests. Product discovery, orders, returns and payments.See the flow and the result

Trusted by

ElevenLabs Grants recipient

Why MindLab

A chatbot answers. MindLab resolves.

Most tools stop at the conversation. MindLab agents finish the job: in your systems, on every channel, including your branches.

Capability	Typical chatbot	MindLab
Getting things done	Answers FAQs and hands off the rest	Executes payments, bookings and account changes in your systems through MCP and APIs
Your current systems	One more tool to maintain, disconnected from your stack	Connects to the ERP, CRM or e-commerce you already run, through MCP and APIs: it replaces nothing
Channels	Usually one or two channels, each with its own bot	Web, WhatsApp, Instagram, phone on Vonage and Telnyx, and the branch avatar: one agent, one memory
In-person service	Not available	Photorealistic MetaHuman avatar in branches and kiosks
AI models	Usually tied to one model	OpenAI, Google and Anthropic, chosen per agent, with no lock-in
Improvement	Manual tuning	Every interaction evaluated (LLM-as-judge) and improved continuously
Proof	Demos	−70% branch workload at Celerity · −80% resolution time at Accurate Fishing

MindLab's difference is simple: a better customer experience.

Getting Started

Three steps. That's it.

Configure the first agent in minutes. Launch a pilot connected to your systems in 60–90 days.

Configure Your Agent

Define personality, knowledge base, tools, voice, and guardrails through the dashboard.

Connect Your Avatar

Link to Unreal Engine MetaHuman with Pixel Streaming for photorealistic real-time presence.

Start Conversations

Deploy to branches, kiosks, or web. Multi-tenant isolation keeps everything secure.

Try it now

Don't take our word for it. Talk to our agent.

The same MindLab agent answers on this website and on WhatsApp. Tell it about your operation, ask anything, and book your demo right in the conversation.

Web chat
Open the chat on this page and ask how MindLab would handle your customers.
WhatsApp
Message the same agent from your phone, with the same knowledge and memory.
Open WhatsApp
Phone
The same agent takes calls on Vonage and Telnyx, with natural interruptions.
See the voice line
Branch avatar
See the photorealistic avatar that serves customers in branches and kiosks.
See the branch avatar

Available 24/7 · our own agent currently answers in Spanish

See it in action

Celerity: less workload in its branches.

Recording not published yet

How Ecuador's #1 internet provider put a self-service AI avatar in its branches to reactivate accounts, take QR payments and solve technical support.

The video is not recorded yet. The published case study tells the whole story: how Celerity put the MetaHuman avatar in its branches and digital channels, what it resolves and how the workload in its branches came down.

See the flow and the result

Start small, prove it fast

Start with a pilot. Scale with data.

One process, one channel, success metrics agreed up front. In 60–90 days you know exactly what MindLab delivers for your operation.

Discovery: use cases, systems and success metrics
Go-live on one channel, connected to your systems
Measure and decide: scale, adjust or stop

See the pilot program Calculate your ROI

Blog

Latest from MindLab

Insights on AI, digital agents, and the future of customer experience.

De los avatares a los AI Workflows: llevando agentes inteligentes al enterprise

Una mirada a lo que estamos construyendo en MindLab AI: agentes inteligentes diseñados para ir más allá de una conversación y convertirse en parte de workflows empresariales reales.

Sep 22, 2026

From Fragmentation to Flow: The CX Operating System

High-traffic companies don’t fail on channels—they fail on execution. MindLab unifies fragmented operations into a single AI-driven layer that resolves customer needs end-to-end, across text, voice, and avatar.

Aug 27, 2026