Pilot program
Prove it in production, in 60–90 days.
A production pilot with success metrics agreed up front. Your customers, your systems, one channel. Then you decide with real data.
How it works
Four phases, one decision
Discovery
We map your top use cases, the systems to connect and the channel to start with, and agree on the success metrics.
Configuration and knowledge base
We configure the agent's personality, knowledge base, tools and guardrails, and connect your systems through MCP.
Go-live on one channel
The agent starts serving real customers on web chat, WhatsApp, voice or a branch avatar.
Measurement and decision
We measure results against the agreed metrics, and you decide whether to scale, adjust or stop.
What you get
What's included
An agent in production
Configured with your knowledge base, tools and guardrails, serving real customers.
Connected to your systems
Integrations through MCP with the systems defined during discovery.
Success metrics agreed up front
Clear targets defined before go-live, for example resolution rate, handling time, CSAT or escalation rate.
Continuous improvement
LLM-as-judge evaluation of every interaction and A/B testing to improve the agent during the pilot.
Full visibility
CSAT, compliance and escalation metrics, with auditable conversations.
A data-driven decision
A results review at the end of the pilot to decide the next step.
Commercial terms
Pricing and terms
Draft — content pending
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Pricing
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Guarantee
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After the pilot
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FAQ
Frequently asked questions
How long does the pilot last?
Between 60 and 90 days in production, depending on the scope agreed during discovery.
Which channel should we start with?
Usually the one with the most volume or the clearest use case: web chat, WhatsApp, voice or a branch avatar. Other channels can be added later with the same agent.
What do we need from our team?
A project owner, access to the knowledge sources and systems to connect, and agreement on the success metrics.
What happens after the pilot?
You review the results against the agreed metrics and decide whether to scale to more use cases and channels.
Next step
Start your pilot
Book a demo to scope your pilot, or ask our AI agent how it works right now.
ROI calculator