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News

News from MindLab for Insurance.

What we launch for insurers, and what we learn with the teams that build it with us.

All the news

  • Launch

    MindLab for Insurance opens its own space

    Services, cases and news for insurance now live together in one place, in English, Spanish and Portuguese.

    Read more

  • Video

    Meet Ignacio, the agent for digital channels

    Ignacio's video is now available in English and Spanish: requests, payments and online forms from the first question to the end, with a handoff to a person when needed.

    Read more

  • Channels

    Policyholders can now call on WhatsApp

    The MindLab WhatsApp agent answers inbound WhatsApp calls by voice, so customers can ask about a policy or report a claim on the number they already message.

    Read more

More on the blog

Guides, case studies and product updates from the whole MindLab team.

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