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Cases

How an avatar agent works in your hotel or restaurant.

Example scenarios of what an agent does at the front desk, at the restaurant door and on WhatsApp, and the videos that show it in action.

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Published case

Our first hospitality case is on its way

We do not have a published hospitality case yet: the first one is in progress. If you run a hotel or a restaurant, we invite you to run a pilot with us and be part of it.

In video

See the agents at work

The avatar agent videos below show how an agent would handle this vertical.

Martina, the AI hotel front desk agentA hotel front desk that never closes: check-in, hotel services and nearby plans, in several languages and at any hour, calling the team when needed.Watch the video page
Renata, the AI restaurant hostWelcomes guests, manages tables and waiting times, presents the dishes of the day and combos, and sends simple orders straight to the kitchen.Watch the video page

Example scenarios

Three moments where an agent makes the difference

These are example scenarios that show what an agent can do. They are not customer results.

  • The late arrival

    A guest arrives at the hotel after midnight. The agent greets them on the screen, guides the check-in, explains breakfast hours and how the room works, and calls the night staff if anything needs a person.

  • The full restaurant

    A group arrives at peak hour and every table is taken. The agent welcomes them, tells them the waiting time and presents the dishes of the day while they wait. When a table opens, it lets the team know.

  • The guest from another country

    A guest writes on WhatsApp in English asking for a quiet dinner nearby. The agent answers in their language, suggests options and, if they choose the hotel restaurant, makes the reservation.

Next step

Want to be the first case?

Book a demo and we will plan a pilot for your hotel or restaurant.

Book a demo