News
News from MindLab for Telecom.
What we launch and what we learn with the operators and providers who build it with us.
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Launch
MindLab for Telecom opens its own space
Services, cases and news for telecom now live together in one place, in English, Spanish and Portuguese.
Read moreVideo
Meet Diego, the technical support agent
Diego's video is now available in English and Spanish: step-by-step troubleshooting for connections, devices and accounts, escalating to a technician with the full history.
Read moreChannels
Subscribers can now call on WhatsApp
The MindLab WhatsApp agent answers inbound WhatsApp calls by voice, so subscribers can reach their provider on the number they already message.
Read more
More on the blog
Guides, case studies and product updates from the whole MindLab team.
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