Healthcare

AI agents for healthcare.

Book appointments, answer administrative questions and keep patients informed across chat, WhatsApp, voice and reception kiosks, while clinical decisions stay with your professionals.

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The challenge

Where service gets stuck

  • Saturated phone lines

    Scheduling and administrative calls compete with urgent calls for the same lines.

  • No-shows and rescheduling

    Missed appointments and manual rescheduling waste clinical capacity.

  • Busy reception desks

    Front-desk staff spend their time on questions patients could resolve on their own.

Use cases

What your AI agent handles

  • Appointment scheduling

    Book, reschedule and cancel appointments through your scheduling system.

  • Reminders and confirmations

    Confirm appointments and send reminders to help reduce no-shows.

  • Administrative questions

    Locations, opening hours, requirements, coverage and preparation instructions.

  • Results notifications

    Let patients know their results are ready and show them in an interactive component, following the rules you define.

  • Billing and payments

    Answer billing questions and share payment options.

  • Reception kiosks

    A branch avatar at reception for check-in guidance and wayfinding.

Channels

One agent on every channel

Configure the agent once and deploy it wherever your customers are.

  • Web chat

    A widget on your site and app that resolves requests and renders interactive components inside the conversation.

  • WhatsApp

    Customers get answers and complete tasks on the channel they already use every day.

  • Voice

    Real-time phone conversations with natural interruptions and a human-like voice, in 29+ languages.

  • Branch avatar

    A photorealistic MetaHuman on kiosks and branch screens for face-to-face self-service.

Learn about the branch avatar

Results

Success story coming soon

Draft — content pending

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FAQ

Frequently asked questions

Does the agent give medical advice?

No. Under our AI Policy, medical recommendations are high-risk use cases that require human oversight. The agent handles administrative tasks and routes clinical questions to your staff.

Which channels can patients use?

Web chat, WhatsApp, voice and reception kiosks with a photorealistic avatar, all served by the same agent.

Who owns the patient data?

You do. Customers retain ownership of their data, and we do not use it to train shared AI models unless explicitly agreed.

Next step

Let's map your use cases

Book a demo to see the agent working with your industry's workflows, or ask our AI agent anything right now.

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