Insurance
AI agents for insurance.
Qualify leads, answer policy questions, open claims and collect payments across chat, WhatsApp, voice and branches, with your adjusters in control of decisions.
The challenge
Where service gets stuck
Policy questions all day
Coverage, deductibles and documents: the same questions keep your agents busy.
Slow claims intake
Collecting the first notice of loss by phone or email takes time and creates back-and-forth.
Leads that go cold
Quote requests that aren't answered quickly are lost to faster competitors.
Use cases
What your AI agent handles
Quotes and lead qualification
Collect the information needed for a quote and qualify leads before passing them to an agent.
Policy inquiries
Coverage, deductibles, validity and documents, answered from your systems and knowledge base.
Claims intake
Open a claim (first notice of loss), collect the details and share its status.
Payments and renewals
Payment reminders, payment links and renewal guidance.
Document requests
Send certificates and policy documents on request.
Handoff to adjusters and advisors
Coverage decisions and complex cases go to your team with the full conversation context.
Channels
One agent on every channel
Configure the agent once and deploy it wherever your customers are.
Web chat
A widget on your site and app that resolves requests and renders interactive components inside the conversation.
WhatsApp
Customers get answers and complete tasks on the channel they already use every day.
Voice
Real-time phone conversations with natural interruptions and a human-like voice, in 29+ languages.
Branch avatar
A photorealistic MetaHuman on kiosks and branch screens for face-to-face self-service.
Results
Success story coming soon
Draft — content pending
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FAQ
Frequently asked questions
Can the agent approve claims?
No. Under our AI Policy, decisions that affect customer rights or eligibility require human oversight. The agent opens and documents the claim; your team decides.
How does it connect to our policy and claims systems?
Through MCP (Model Context Protocol), using the tools and APIs you expose, with the permissions you define.
Can it sell as well as serve?
Yes. The agent can explain products, qualify leads and hand ready-to-close opportunities to your sales team.
Next step
Let's map your use cases
Book a demo to see the agent working with your industry's workflows, or ask our AI agent anything right now.