Tomás · Pharmacy
Tomás, the AI pharmacy agent
Helps shoppers find the right aisle in store or online, with opening hours and pickup or delivery. Anything about medication goes to the pharmacist.
Watch the agent
Transcript
Everything the agent says in the video.
Hi! I'm Tomás, a virtual agent created by MindLab. I work at a pharmacy, and I'm here to help you find what you came for. Tell me what you need, in your own words, and I'll let you know which section it's in, what options there are, and what the next step is. I can guide you through fragrances, personal care, sun protection and baby products, among many other categories. If you'd rather shop from home, I'll explain how to put your order together and how to choose between picking it up or having it delivered wherever suits you best. And there's something I want to make clear: I don't give health advice. If your question is about a medication, a dose or a symptom, I'll take you to the pharmacist, who is the right professional to advise you. We talk voice to voice, in real time, with no rush. You don't need to know the exact name of anything: ask me as many times as you like. I can also tell you about opening hours and the services available at each location, so you don't waste any time. I'm available in the store, on the website and on your phone, at any hour. If you'd like an agent like me helping customers at your pharmacy, let's talk. At MindLab we design it, train it and get it up and running together with you.
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